Only if upgrading the free Adobe Reader to the version containing the fix is not an option, disable protected mode by completing the following steps: Attempting to open such a file results in an error opening the document. PDF files in shared locations on DFS/NFS cannot be opened. That it cannot open PDF files whose source is distributed file system (DFS) or One of the features of the secure mode is Protected Mode protects users by limiting what malicious files can do and access. Alternatively, you can copy the PDF to your local drive before opening it or, if necessary, disable Adobe Reader's protected mode.Īdobe Reader uses Protected Mode to prevent malware from infecting computer systems, so turning off Protected Mode opens your computer up to viruses passed through PDF documents.Īdobe Reader 10.0 is installed in Protected Mode. Since this error was resolved in v10.1 and current version is 10.1.2, the best solution is to update Adobe Reader on all computers. Refer to the Adobe knowledgebase article, For more information about Protected Mode,

'Access Denied' error when opening some PDF documents after installing Adobe Reader THE INFORMATION IN THIS ARTICLE APPLIES TO:

Install foxit reader safe mode